Shipping Policy
At Sea Coast, every order is carefully handcrafted and packed with care. We appreciate your support of our small business and are committed to getting your order to you as quickly as possible.
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays). During product launches, promotions, or holidays, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method you choose.
We may offer free shipping on qualifying orders during select promotions.
Domestic Shipping
We currently ship throughout the United States.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days (when available)
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.
Order Tracking
Once your package ships, you'll receive a tracking number via email so you can follow your order every step of the way.
Lost, Delayed, or Stolen Packages
Sea Coast is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, email us and we'll do our best to help.
Incorrect Shipping Information
Please double-check your shipping address before placing your order.
Sea Coast is not responsible for orders shipped to an incorrect address provided at checkout. If an order is returned to us, additional shipping charges may apply to resend it.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged product and packaging. We'll work with you to find the best solution.
Questions?
If you have any questions about your order or shipping, we'd love to help.
Email: hello@seacoastskincare.com